How to support someone expressing suicidal intentions

Get Professional Help Together: If someone tells you they want to end their life, explain to them that you cannot help them on your own. With their agreement, call Lifeline at 0800 543354 together. This helpline provides compassionate and skilled support to those in need.

Contact Emergency Services: If the person is actively threatening suicide, is specific about their intentions, or has the means to act on them, call 111 immediately and ask for the Police. Once the immediate threat is managed, call the Suicide Crisis Helpline at 0508 828865 for further support and guidance.

Set Boundaries if Manipulation is Suspected: In some cases, a person may use the threat of suicide to manipulate others. Establish clear boundaries by saying something like, "I want to help you, but I won't let you threaten suicide. If you do so, I shall call the Police." Be prepared to follow through on this commitment to ensure everyone’s safety.

Listen Without Judgement: When someone is expressing their thoughts of suicide, listen to them attentively and without judgment. Let them know that they are heard and that their feelings are valid.

Offer Reassurance: Reassure the person that help is available and that their situation can improve. Encourage them to talk about their feelings and remind them that they do not have to face their struggles alone.

Maintain Your Own Well-being: Supporting someone in crisis can be emotionally taxing. Make sure you take care of your own mental health as well. Reach out to friends, family, or a counsellor to process your feelings and experiences.

Provide Resources: Share additional resources that can offer support, such as local mental health organisations, counselling services, and other communities. If you're in the Auckland region, we suggest Equip (https://www.equip.net.nz/) who can offer support to anyone over the age of 18.